Frequently Asked Questions

  • What is an iBook?

    iBooks is an e-book reader created by Apple for its devices.

    Although you can read an ePub on any mobile device, interactive iBooks that include multimedia such as video, photo galleries, audio and 3D diagrams are only currently available through Apple's iBooks platform and can be experienced on a Mac or iPad device.

    If you don't have iBooks pre-loaded on your iPad, you can download the app free of charge from the iTunes App Store.

    The iBooks App contains many features, including the ability to render text written in 18 different languages. You are able to change the font and text size displayed. You can adjust screen brightness from within the application.

    You can purchase various books from the iBooks Store which is part of the iBooks app.

  • On which devices can I read an interactive iBook?

    To experience this book, you will need to have an iPad with iBooks 3 or later and iOS 5.1 or later, or a Mac with iBooks 1.0 or later and OS X 10.9 or later. You may download the iBooks app on your Mac or iPad from the App Store.

    iRhino: The Full Story

  • I have purchased a Rhino Force Bracelet. How do I download my copy of iRhino: The Full Story?

    Each bracelet purchased contains a voucher code on the packaging. Every voucher code is unique and is valid for one download only.

    Entering a valid voucher code in the download form will allow you access to your free 'iRhino: The Full Story' iBook. The download will start automatically.

    If your voucher code is invalid or has already been used, you will not be able to access the download.

    If you experience any errors or are unable to download the free iBook, please contact our Support Team with your valid voucher code and error message. We will be sure to assist.

  • How do I purchase iRhino: The Full Story from the Apple iBooks Store?

    Before you begin the download:

    • It's advised to download 'iRhino: The Full Story' over wifi or ethernet as it's a large file (253 MB).
    • You buy 'iRhino: The Full Story' from the iBooks Store using the same iTunes account and password as you do at the iTunes Store or App Store.

    To purchase 'iRhino: The Full Story':

    1. Access this link from your iPad or Mac, or go to your iBooks Store and search for 'iRhino by Angus Begg'.
    2. Tap on the button that displays the price (e.g. $7.99 in the US). The button will turn green and read 'Buy Book'. Tap it again to buy the book.
    3. When buying a book, you'll be prompted to enter your password to pay for the book before it will begin downloading.
    4. Once downloaded, the book will appear in your Library. You can also tap on the 'Read' button and the book will open up immediately for you.

  • Why can't I find iRhino: The Full Story in the Apple iBooks Store?

    The Apple iBooks Store does not yet cater for South African users, but you can download a sample of the book here. Download [50.6MB].

  • Does iRhino: The Full Story iBook have any Accessibility features?

    You can enjoy 'iRhino: The Full Story' using the accessibility features built into the iPad and iMac.

  • Can I read my iBook while my device is in airplane mode?

    Yes, you can read your book while the device is in airplane mode. You do not need an Internet connection (unless using real-time features) to read 'iRhino: The Full Story' once already downloaded to your bookshelf.

  • Can I bookmark and save my page?

    Yes, iBooks will automatically remember where you left off each time you close a book or return to your Home screen. Tap the bookmark icon in the upper-right corner to bookmark a specific page.

    Wirelessly sync your Bookmarks, Highlights, and Notes with your other devices using your iTunes Store account by tapping Settings > iBooks > Sync Bookmarks > ON.

  • Using Sync Collections in iBooks

    If you turned on Sync Collections, iBooks will keep your iBooks in the same collections across all your iOS devices and Mac. If you have the same iBook on all your devices, when you move that iBook to your Sci-Fi collection in the iBooks App on your iPad, that iBook will appear in your Sci-Fi collection the next time you open iBooks on your Mac.

    If you delete an iBook while you have Sync Collections turned on, it only affects the copy on the device. For example, if you delete a copy of the iBook from your Mac, it will still be on your iBook.

    For more information, see how to sync iTunes Digital Booklets to your iOS device.

  • How can I publish my own dynamic iBook or ePub?

    Get in touch with African Storybook: info@africanstorybook.com or 031 566 8000

For further assistance, please email support@irhino.org